![]() There, you will see an option that says ‘Contact Us’. However, since you want to chat online, scroll all the way to the bottom. This will include other ways to get in contact with PayPal, including their customer contact number if you’d like to call them. ![]() ![]() Once you click on ‘Get More Help’, PayPal will send you to a new page. You can choose any of the different options to get help. If you don’t find the answer you’re looking for, and don’t want to use the community forum, scroll down and click ‘Get More Help’. Here is where you’ll either a) find an answer to your question or b) get to the chat features of PayPal’s website. The Help button is at the top right-hand side of your screen. Simply click on that button to start the process of navigating to chat. Next, navigate to the upper right-hand side of your screen. Use your regular login details to sign in to PayPal. You can use your regular login or sign in with a one-time code. If you need help and can’t find your answer online, here’s how to contact PayPal in just a few simple steps! Step 1: Log In to PayPalįirst, before you can use their chat feature online, you’ll need to be logged into PayPal. There are different options for contacting PayPal. You can click on any of these options after asking for help on PayPal. This is especially helpful if you just need payment info or to make updates. Other Ways to Get Helpĭid you know that you may be able to answer your own question without contacting a representative? While sometimes chatting with someone is necessary, you may be able to get a quick answer with PayPal’s resolution center or forum. So if you try to chat with them or call them outside of these hours, you’ll have to leave a message. ![]() When is PayPal open?įirst, it’s important to note that PayPal is open every day from 6:00 am to 6:00 pm pacific standard time (PST). If you’re trying to find out how to contact PayPal, there are many different ways to do so, including live chat and via the phone. ![]()
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